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Meike8-Gravel
8-Gravel
January 9, 2024
Solved

Creo View Express 10 Installation File does not work

  • January 9, 2024
  • 1 reply
  • 2748 views

I've downloaded Creo View Express 10 more than three times from

https://www.ptc.com/en/products/creo/creo-view/extension-express-download

Unfortunately, the installation could never be started.
I always get the message "This installation package could not be opened. Have the application manufacturer check whether this is a valid Windows Installer package."

I use Windows 10 Professional

Best answer by kajohnson

You can resolve the issue by renaming the executable from  .msi to .exe . I will have the download page updated as well.  When we renamed the file extension, the installation proceeded correctly.

Thank you for your patience with us. 

Kathy

1 reply

K
kajohnson14-Alexandrite
14-Alexandrite
January 9, 2024

It seems that the MSI had been modified. We expect to have the Creo View Express for 10.1 posted there by the end of the day.  Stay Tuned.

Kathy

 

    K
    kajohnson14-Alexandrite
    14-Alexandrite
    January 9, 2024

    The Creo View Express for 10.1 is there now and we have added the Checksum for it so that you can always confirm you have the correct file. That should help going forward.

    Thanks for letting us know!

    kathy

     

    M
    Meike8-GravelAuthor
    8-Gravel
    January 9, 2024

    I'm so sorry, but it doesn't work.

    Checksum ist the same but Microsoft says that it is an incompatible program.

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