Skip to main content
J
jeuclide8-Gravel
8-Gravel
June 6, 2024
Question

All Creo parts are in directory but won't open assembly correctly, says missing parts

  • June 6, 2024
  • 3 replies
  • 2917 views

All Creo parts for an assembly are in the directory but won't open assembly correctly, says missing parts. When opening in Creo View all parts show up. Trying to create a STEP for file for our vendors. Any ideas here?

3 replies

C
Chris321-Topaz I
21-Topaz I
June 6, 2024

Are the "missing parts" a newer Creo version? Have you tried opening them individually?

J
jeuclide8-GravelAuthor
8-Gravel
June 6, 2024

Yes they open individually.

C
Chris321-Topaz I
21-Topaz I
June 6, 2024

Are you positive that the filenames of the individual parts are the same as what the assembly is trying to reference? Maybe someone renamed the part and added a _ or something?

 

Have you tried restarting Creo?

S
23-Emerald III
StephenW23-Emerald III
23-Emerald III
June 6, 2024

When you try to open the assembly, creo (not creo view) will tell you what parts are missing. I would start with the first one and verfiy you have that file. After a verifications, if the files are in the folder as expected, then you may have other issues.

If there are still files missing,, How did you obtain the creo files? How did they get to the folder you are opening them from?

 

J
jeuclide8-GravelAuthor
8-Gravel
June 6, 2024

Yes say they are missing, they do exist in the directory and can open them by themselves. Suspected something bad from customer, customer supplied files. In folder from someone adding them from customer.

J
jeuclide8-GravelAuthor
8-Gravel
June 6, 2024

This makes sense, had issues creating the BOM because of this and reformat the BOM file to make it work.

M
MartinHanak24-Ruby III
24-Ruby III
June 7, 2024
@jeuclide wrote:

All Creo parts for an assembly are in the directory but won't open assembly correctly, says missing parts. When opening in Creo View all parts show up. Trying to create a STEP for file for our vendors. Any ideas here?

Hi,

please show us the list of files in File Explorer and also Creo Model Tree.

Terms & ConditionsCookie settingsAccessibility statement