Community Tip - Did you get called away in the middle of writing a post? Don't worry you can find your unfinished post later in the Drafts section of your profile page.
Is it possible to receive the sample file contained in the attached movie?
You might want to try checking with the Sales team. I'm not 100% sure if they will be able to get it for you, but I think they would know who to contact.
If you have a SCN (Service Contract Number), you can open a case with the PTCU team.