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Creo doesn't start showing license server and date

Sandy7
12-Amethyst

Creo doesn't start showing license server and date

Hello all,

 

Hope you are doing well..!

 

I am facing a problem while opening creo since yesterday where a window is popping up. it is not allowing creo to start. see attachment.

 

Cersion--> Creo 7

 

please help..!

 

Br,

Sandy

ACCEPTED SOLUTION

Accepted Solutions
Sandy7
12-Amethyst
(To:MartinHanak)

Hi @MartinHanak ,

 

Problem solved after reinstallation of creo.

 

thanks,

Sandy

View solution in original post

8 REPLIES 8
Michael
15-Moonstone
(To:Sandy7)

How are you launching Creo? Are connected with VPN?

it appears as though you have lost a connection to your license server, I would contact your administrator, also check your firewall settings and make sure ports are open. 

Michael P Bourque
Boston Regional User Group
Sandy7
12-Amethyst
(To:Michael)

Please tell me how to check the ports if they are open?

 

MartinHanak
24-Ruby III
(To:Sandy7)

Hi,

does this mean that two days ago Creo worked and today it does not work?

Please run ptcstatus.bat and show its output.


Martin Hanák
Sandy7
12-Amethyst
(To:MartinHanak)

Hi @MartinHanak ,

 

Where i can find this .bat file?

MartinHanak
24-Ruby III
(To:Sandy7)

in Parametric\bin subdirectory ... in my case it is E:\PTC\Creo7_050\Creo 7.0.5.0\Parametric\bin


Martin Hanák
Sandy7
12-Amethyst
(To:MartinHanak)

ahh it is showing can't run 😑. see attachment.

MartinHanak
24-Ruby III
(To:Sandy7)


@Sandy7 wrote:

ahh it is showing can't run 😑. see attachment.


Hi,

it's strange. I have never met such situation.


Martin Hanák
Sandy7
12-Amethyst
(To:MartinHanak)

Hi @MartinHanak ,

 

Problem solved after reinstallation of creo.

 

thanks,

Sandy

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