Import of STEP/IGES files results in no features and Tree has weird numbers

Forum|Forum|2 years ago
June 1, 2023
2 replies
5631 views

Hello,

Was wondering if someone had this issue ever, it just started for some reason.

When I import a STEP or IGES file the tree in inaccessible and the import gives crazy characters when loading and after loading. I can make planes and features but nothing shows in tree. Now it even does this when I load an assembly that used a STEP or IGES that i used in a previous design. I'll attach some screen shots to show you what I mean. Any help appreciated.

General

C

Chris3

21-Topaz I

Looks like you are using Windchill. Its possible your workspace is corrupted. Have you tried creating a new workspace or renaming your wt folder to see if that fixes the issue?

J

jeuclide

Author

8-Gravel

Hello and thank you for the response, what do you mean by wt folder??

C

Chris3

21-Topaz I

Sorry I meant wf. The wf folder is where the Creo encrypted workspace files are located. If you have a startup script it is specified by the PTC_WF_ROOT system variable. The default path is: [User Profile]\Application Data\PTC\ProENGINEER\ Wildfire\

https://support.ptc.com/help/windchill/plus/r12.0.2.0/en/index.html#page/Windchill_Help_Center/ProEWCIntegCustEnvVar.html

Do not just delete this folder as it will delete all of your workspaces and registered server(s). Instead rename it, re-register and then try again and see if that fixes your issue. If not then delete the new one and rename the old one back so you get your data again.

In general you want to try and check in or backup all of your data before doing this in case something goes wrong.