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21-Topaz I
STEVEG21-Topaz I
21-Topaz I
August 29, 2016
Question

Script error upon startup

  • August 29, 2016
  • 1 reply
  • 3126 views

I have had two different users in two different buildings that started getting this message last week.

 

I didn't get that dialog box but it was telling me I cannot reach the website.  I hit the Home icon in Creo and it went to http://www.ptc.com/community/creo2/index.htm.  I restarted Creo and mine was fine after that.

 

Anyone else have this problem or know how to fix it without using WEB_BROWSER_HOMEPAGE?  Or is that the only way?  Creo 2 M120 and M200.

 

 


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1 reply

S
21-Topaz I
STEVEG21-Topaz IAuthor
21-Topaz I
August 31, 2016

I created a call with PTC.  They gave me this

https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS67489

I added it to one of the user's config.pro and it suppressed the message.

Does anyone have a comment on whether adding the js_error_policy set to suppress_continue is a detriment or not?

S
23-Emerald III
StephenW23-Emerald III
23-Emerald III
August 31, 2016

I remember this. I ended up running the homepage as blank but they fix from our cad-admin group was the js_error_policy setting. I'm sure other users here still use it but I didn't like their startup page so I blanked it.

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