We are running Creo 2, M230 for production but have installed Creo 4, M020 for evaluation. I hope we can move to Creo 4 soon.
When I installed Creo 4, it of course installed the latest version of Creo View and the thumbnail viewer. Now, every time I fire up Creo 2 it briefly tries to install the Creo 2 version. Is there a way to stop this from happening?
Solved! Go to Solution.
Hi,
Thumbnail Viewer installer is located in Creo2_LOADPOINT\Creo 2.0\Common Files\M230\install\addon directory.
Hi,
Thumbnail Viewer installer is located in Creo2_LOADPOINT\Creo 2.0\Common Files\M230\install\addon directory.
We ended up renaming the msi files. Look in <Creo Loadpoint>\Common Files\M230\install\addon. Depending on the type of system, you should find a file named Thumbviewer_32_64.msi or Thumbviewer_32.msi.
Rename those file (or delete them) and this should stop the installation of thumbnail viewer.
Thanks all, I think both would work, I elected for the subfolder option which has solved the problem.
It seems like a bit of a brute force solution, it'd be nice if PTC would build in a mechanism for detecting that a newer version is installed and stop trying to install the old one.