Creo Illustrate 3.1 Losing Figures

Forum|Forum|9 years ago
September 23, 2016
5 replies
4070 views

I wanted to see if anyone else had experienced a similar problem with losing figures in Creo Illustrate 3.1 and knew of any causes or solutions. I worked in the same file several times with no issues. After making about a dozen figures in the file including a couple animations, I lost all but two figures. I worked in the file one day and everything seemed fine so I saved it and closed the file and program. Later that day I opened the file up to find my figures gone and no trace of them. It appears that I am only left with the first and last figures that I had in the file. Anyone else experience this and have any idea what the cause or solution could be to this issue?

Creo Illustrate

S

sricca

1-Visitor

Same problem ... The stability of Creo Illustrate 3.1 M010 is very bad

V

VladimirN

24-Ruby III

Hi,

Please send your issue to technical support by using PTC's "Case Logger": https://support.ptc.com/appserver/cs/case/case_logger.jsp

L

lrafter

Author

1-Visitor

Have already reported it. PTC basically just says oh we've never heard of that and don't have any clue what could be going on so that is not productive.

J

JoelArcenio

7-Bedrock

Same Problem.......There is a Case with PTC opened about it?

A

apatel-7

1-Visitor

In Creo Illustrate 4.0 , I make 44 steps in single figure,i follow my standard practice of saving a file every 2 minutes but whenever i opened after few time all step are lost. My hole day work has been lost. Anyone know How i can fix? any solution?

N

ngiacom