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Thanks. I opened also C15792003.
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Usually this is because of corrupt data. To have a look at it and probably correct them, a case needs to be opened at PTC. Link: https://support.ptc.com/apps/case_logger_viewer/cs/auth/ssl/log
I opened C15798014. You will be contacted by PTC. You may accept this as solution for this community thread.
Thanks. I closed C15798014 as duplicate to C15792003.Please close the thread by accepting solution to open a case.
For solution see article: https://www.ptc.com/appserver/cs/view/solution.jsp?n=CS341805