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EXCEPTION_ACCESS_VIOLATION

ThierryClerc
3-Visitor

EXCEPTION_ACCESS_VIOLATION

Hello,

 

When trying to launch an analysis in creo simulate, I get a fatal error and Creo logs the following error:

-------------------------------------------------

The trace creation timestamp is: mer. mars 08 16:10:39 17

The executable build timestamp is: jeu. mars 24 11:14:53 16

The datecode is: 2016050

The pro machine type is: x86e_win64

The process ID is: 5500

The traceback type is : CRASH

The logger exit status is: 00003

The release is: 3.0

The external datecode is: M090

The product title is: Creo Parametric

-------------------------------------------------

Exception EXCEPTION_ACCESS_VIOLATION has occurred in the thread 5820.

 

 

Any idea to fix this issue ?

 

Thanks.

1 REPLY 1

Hi Thierry,

There is not information in log about the exit. You may submit a case for PTC Tech. Support to review the issue.

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