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rahulvish071-Visitor
1-Visitor
January 25, 2019
Solved

Graphics card not supported

  • January 25, 2019
  • 1 reply
  • 8031 views

I have the graphics card of Nvidia Quadro P4000, with 8GB RAM. But while running Creo Simulation Live, I am getting the following error.   Can anyone please confirm my graphics card will be supporting CSL or not. 

Thanks

Rahul

Best answer by MartinHanak

Hi,

update graphic drivers and check again using PTCHardwareCheck.exe utility

ftp://ftp.ptc.com/outgoing/Creo_Simulation_Live_Beta_Event/PTC_HW_CHECKER.zip

1 reply

M
MartinHanak24-Ruby IIIAnswer
24-Ruby III
January 25, 2019

Hi,

update graphic drivers and check again using PTCHardwareCheck.exe utility

ftp://ftp.ptc.com/outgoing/Creo_Simulation_Live_Beta_Event/PTC_HW_CHECKER.zip

    R
    rahulvish071-VisitorAuthor
    1-Visitor
    January 25, 2019

    Thanks Martin,

    It really helps.

    Rahul

     

    R
    rahulvish071-VisitorAuthor
    1-Visitor
    February 5, 2019

    @MartinHanak 

    Hi Martin,

    The link for the health checker is not working now, can you please send me another link for that. I had by mistake deleted the file, I need to check that with my colleague system. Thanks in advance for that.

    Thanks,

    Rahul

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