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K
kregimbald1-Visitor
1-Visitor
April 23, 2015
Solved

After AE 6.1 upgrade: screen scrolls downwards in xml

  • April 23, 2015
  • 2 replies
  • 1719 views

We upgraded to AE 6.1 last week. Since then, users have noticed that their screens scroll downwards after they paste content into the xml. Does anyone know what causes the screen to scroll down? Any suggestions as to how this can be fixed?

Best answer by kregimbald

We have seen some improvement since updating AE 6.1 M050 to AE 6.1 M060. We also removed the docbook reference in the aptcustom value. We were trying to run both docbook and DITA as we are currently transitioning. Both these things seem to have improved the issue.

2 replies

R
rdiaz5-Regular Member
5-Regular Member
May 1, 2015

Hey Kathleen,

Unfortunately, we haven't seen or heard of any issues like this in 6.1 until this.

Is it possible you have a customization at work here? Perhaps a script that jumped the document or performed some housekeeping after a paste action was taken, and after the upgrade the code needs to be tweaked?

R
rdiaz5-Regular Member
5-Regular Member
May 15, 2015

Hi Kathleen,

Were you still experiencing this issue?

Did looking over custom scripts help?

Let us know if you resolved this, and how. Thanks!

K
kregimbald1-VisitorAuthorAnswer
1-Visitor
May 19, 2015

We have seen some improvement since updating AE 6.1 M050 to AE 6.1 M060. We also removed the docbook reference in the aptcustom value. We were trying to run both docbook and DITA as we are currently transitioning. Both these things seem to have improved the issue.

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