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Extra options in New Dialog when connected to Windchill

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Extra options in New Dialog when connected to Windchill

Can someone explain why a new option appears in the New Dialog when connected to Windchill? Can it be suppressed?

The Windchill instance is SIM 10.2 M030.

Thanks.

New Doc Menu.JPG

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Extra options in New Dialog when connected to Windchill

Hi Jeff-

Are you logged on as Site administrator? SIM creates two templates at the site level. Make sure you select "Dynamic Document Templates" from the drop-drown to the right of the "Templates" label.

View solution in original post

10 REPLIES 10

Re: Extra options in New Dialog when connected to Windchill

New dialog content is defined in the .dcf files.

Do you have a document open, when you select File > New?

If so, then you could use Help > Session > Document tab to view the .dcf file that Arbortext Editor is looking at.

If not, then you still may want to look at the current .dcf. It can be determined as stated above.


Re: Extra options in New Dialog when connected to Windchill

Hi Tim,

No files are open. The extra option only shows when Editor is connected to Windchill. The name of the extra option is the context that the user is signed into.

Thanks,

-Jeff

Re: Extra options in New Dialog when connected to Windchill

Do you have document type defined in your Arbortext install path

...\adapters\com.ptc.prowt.arbortext\doctypes?

Re: Extra options in New Dialog when connected to Windchill

Hi Tim,

Nothing is defined there. The doctype only shows when connected to Windchill. Is the adapter pushing something to the client?

-Jeff

Re: Extra options in New Dialog when connected to Windchill

Is this a template you have installed on your SIM instance?

Re: Extra options in New Dialog when connected to Windchill

Hi Pushpinder,

We haven't installed any templates to SIM. Our customer sees the same thing. Where can I check for templates on SIM?

Thanks,

-Jeff

Re: Extra options in New Dialog when connected to Windchill

Hi Jeff-

In SIM, open the Browser pane and select the Product. You should see "Templates" listed on the left hand side. Once you open the Templates section, see if you have one called "Tech Pubs...." and what its visibility is set to.

Pushpinder

Re: Extra options in New Dialog when connected to Windchill

Hi Pushpinder,

There are no templates with that name. Just to test, I turned the visibility off for all templates, but the extra option still shows in Arbortext.

-Jeff

Re: Extra options in New Dialog when connected to Windchill

Hi Jeff-

Are you logged on as Site administrator? SIM creates two templates at the site level. Make sure you select "Dynamic Document Templates" from the drop-drown to the right of the "Templates" label.

View solution in original post

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