PTC Support's "Did This Document Help You?" Dialog: Make it go away!

[naglists]

Can I get some +1s?

Maybe you haven't seen it yet. But when you display a solution, a dialog
pop-up appears OVER the solution. You can "minimize" it so just the
dialog's title bar shows. You can't move it. It obscures the content of the
solution. Argh! You *can* scroll the solution up and down "under" the
dialog to see the content.

Annoying. I am currently filling out every dialog with "MAKE THIS GO AWAY"
or some such. I should probably be more Zen and find a productive approach,
but well, I'm not feeling it yet.

The truth is, I normally feel very generous to PTC Support and often will
take post-case surveys or complete questionnaires. I would happily complete
this one, honestly, if it would display in an area that didn't obscure the
very content I'm trying to read. Or better yet display when I try to leave
the page either by navigation or by closing the window.

--
Paul Nagai

[ClayHelberg]

Hi Paul--



I hadn't seen that before, but I looked up a TPI on the support site and
I see what you're referring to. While I appreciate that they are trying
to gather feedback to improve their support documents, I agree with you
that they should make that popup more user friendly, i.e. make it
moveable and/or dismissable so it won't interfere with reading the
document.



+1



--Clay





Clay Helberg

Senior Consultant

TerraXML