cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

Community Tip - You can subscribe to a forum, label or individual post and receive email notifications when someone posts a new topic or reply. Learn more! X

Translate the entire conversation x

History/Audit trail changes if referenced items are deleted

VS_10892000
2-Explorer

History/Audit trail changes if referenced items are deleted

Following situation:

Tracker A has a field that references items from tracker B.

An item of tracker A (A*) is created. The field is set to point to several items of tracker B (B*1, B*2, B*3)

The History of item A* now shows that the reference field changed value from nothing to (B*1, B*2, B*3).

Now delete item B*2

Now the History of item A* now shows that the reference field changed value from nothing to (B*1, B*3). (The same version as before)

Expectation: We need the reference for the above scenario




2 REPLIES 2

Hi @VS_10892000 
By deleting B*2, you are, in essence, making it as if it never existed, so the history is correct. If you want to keep the reference to B*2, you should close the tracker rather than delete it. Deleting removes the tracker and all references from the database and should not be used when the history of the item needs to be maintained.


Thanks,
Brian Kampling | Software / Systems Engineering Consultant - Source Allies

Hi @VS_10892000

 

It looks like you have a response from a community member. If it helped you solve your question please mark the 

reply as the Accepted Solution. 

Of course, if you have more to share on your issue, please let the Community know so other community members can continue to help you.

Thanks,
Vivek N.
Community Moderation Team.

Announcements


Top Tags