...sorry reposting to the "correct" forum Hi, We are negotiating with PTC for our software maintenance. Fun Fun Fun.
If you are willing and or permitted to share the following information, I will add it to a summary and repost it for all our sites to reference. I will not post or forward anyones email on this matter, as it may be a problem for some. I fact after extracting the info for the survey I promise to promptly delete your reply and post only the "sanitized" responses to the following survey questions.
If you would reply with the following
Number of Seats under current contract ? % off list price for maintenance contract ? Type of contract Gold, Platinum, or Premium? reference: