Hi,
we have this scenario:
a notebook HP ZBOOK STUDIO 16 G10 (Microsoft Windows 11 Ent 24H2), a HP THUNDERBOLT DOCK 280W G4 and a monitor PHILIPS 273V5L. We use PTC CREO 20.6.1.
The problem is this: when we open Drawing on the Philips monitor, the program crashes and closes all open programs. I attach the error that the event viewer reports.
If we open Drawing on the laptop monitor, the program starts correctly.
If I update the Nvidia video card driver, then the problem is solved for a while...
Should I reinstall Drawing from scratch? Or should I reinstall Windows entirely?
Thank you.
Best regards,
