APPCRASH server_runtime.exe KEPware
- September 27, 2023
- 1 reply
- 2195 views
Hi everybody,
I have installed the tuneller KEPServerEX 6 version 6.5.829.0 and a weeks ago we are experimenting interruptions in the transmision of the data.
I track the problem in the windows event viewers and I found this errors:
Log Name: Application
Source: Application Error
Date: 9/26/2023 12:16:47 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: OPC_SVR
Description:
Faulting application name: server_runtime.exe, version: 6.5.829.0, time stamp: 0x5b22a6cf
Faulting module name: ge_ethernet_global_data.dll, version: 6.5.829.0, time stamp: 0x5b22a6df
Exception code: 0xc0000005
Fault offset: 0x000245e8
Faulting process id: 0xa48
Faulting application start time: 0x01d9efa794a04a0a
Faulting application path: C:\Program Files (x86)\Kepware\KEPServerEX 6\server_runtime.exe
Faulting module path: C:\Program Files (x86)\Kepware\KEPServerEX 6\drivers\ge_ethernet_global_data.dll
Report Id: c70f0f78-fd9b-4a8f-9cf8-92e647f4b643
This causes that the service KeepServer Runtime stops suddenly
I attached more information below