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CC_120488121-Visitor
1-Visitor
December 6, 2024
Question

Continual issues with loss of data from KepServer

  • December 6, 2024
  • 1 reply
  • 577 views

We are running KepServer to monitor our equipment, but we are having frequent disconnection of the system causing data monitoring loss. 

When we Re-Initialize KepServer, I get the below error 

I am not sure what to do to correct this issue 

CC_12048812_0-1733491899854.png

 

1 reply

R
rajskumar16-Pearl
16-Pearl
December 6, 2024

Hello,

Please take a look at the following article as it may help resolve your issue:

 

Article - CS296144 - Configuration client is not connecting to the Runtime service in PTC Kepware Products

 

 

If you are prompted to log in to view the complete article, you can use your MyKepware login credentials.

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