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SS_110172185-Regular Member
5-Regular Member
June 3, 2024
Solved

Failed to obtain valid CLSID for server "kepserverex.v6"

  • June 3, 2024
  • 1 reply
  • 1915 views

Hello,

I am new to Kepserver. Unfortunately, I switched the runtime from Service to Interactive mode in KepserverEx. Now I have changed it back to Service mode, but the DCOM settings are gone and I can't see the tags in Quick Client. However, the connection between Kepserver and Thingworx seems to be good, as I can see the realtime values in Thingworx.

Experts, please help me solve this issue.

Thanks,
Sk

Best answer by cmorehead

@SS_11017218,

 

The toggling of the process mode will reset the DCOM settings to default. Here is a link to the page in the manual that covers the setting and the expected reset behavior:

 

https://ptc-p-001.sitecorecontenthub.cloud/api/public/content/4a0ecb58b4c34e71a823215fe5238d6b?v=78cd7245#page=62

 

 

Since the Quick Client makes an OPC DA connection you will need to reconfigure the DCOM for the connection to succeed.

 

Thanks,

*Chris 

1 reply

C
cmorehead13-AquamarineAnswer
13-Aquamarine
June 5, 2024

@SS_11017218,

 

The toggling of the process mode will reset the DCOM settings to default. Here is a link to the page in the manual that covers the setting and the expected reset behavior:

 

https://ptc-p-001.sitecorecontenthub.cloud/api/public/content/4a0ecb58b4c34e71a823215fe5238d6b?v=78cd7245#page=62

 

 

Since the Quick Client makes an OPC DA connection you will need to reconfigure the DCOM for the connection to succeed.

 

Thanks,

*Chris 

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