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3-Newcomer
August 16, 2024
Question

KepServerEX v6.1 to Thingworx v9.3 could not initialize a secure socket connection

  • August 16, 2024
  • 1 reply
  • 1416 views

I'm having problems connecting KepserverEX v6.1 to Thingworx v9.3

 

I can confirm that the pc that kepware is installed on can see the Thingworx server (I'm able to access composer and port query confirms port 443 is open). Thingworx’s Industrial Thing’s Base Thing Template is set to “IndustrialGateway” and the appkey is correct. I have also tried both Host name and IP of the server.

 

This issue is effecting 2x clients both running kepserver v6.1, the reason for the low version number is that both clients were setup 5 years ago to run an Etch line and Penetrant line and we are only now wanting to connect them to Thingworx. Unfortunatly the OEM who did the initial install has gone bust so I'm unable to raise suport ticket via them

1 reply

24-Ruby III
August 17, 2024

Similar discussions:

3-Newcomer
August 19, 2024

Unfortunatly neither discusions resolve the problem.

 

Updating Kepware from v6.1 is not possible and connecting to ThingWorx via IP produces the same error as connecting by name.

 

SSL is enabled and working fine and we have other KepserverEX clients connected to Thingworx with the same settings (all version 6.11)