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9-Granite
May 31, 2021
Solved

Kepware licensing

  • May 31, 2021
  • 2 replies
  • 2455 views


Hi friends i need support to recuperate kepware licence that i have no acces more, to the machine originally installed. Need i open especial ticket to this resolution? Can you explain how i open this especial ticket?

Tks 

Best answer by AB_7478123

Greetings,

 

In order for us to assist with that, you would need to submit a ticket through the My Kepware portal. You can select 'submit a support ticket' and it will be routed appropriately and we can assist.

 

Kind Regards,

Andrew Black

Senior Technical Support  Engineer

2 replies

5-Regular Member
June 1, 2021

Greetings,

 

In order for us to assist with that, you would need to submit a ticket through the My Kepware portal. You can select 'submit a support ticket' and it will be routed appropriately and we can assist.

 

Kind Regards,

Andrew Black

Senior Technical Support  Engineer

Community Manager
June 8, 2021

Hi @DiegoTavares.

 

Were you able to obtain support for your issues through a case?  If so, posting the solution here for other community members would be greatly appreciated.

 

Regards.

 

--Sharon

9-Granite
June 9, 2021

@slangley  Thanks a lot, sorry about for long to answer. 

hugs

Diego