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D
DSX3-Newcomer
3-Newcomer
April 24, 2023
Solved

one or more features are time limited

  • April 24, 2023
  • 5 replies
  • 11397 views

Hi, how can i fix this on Kepserver 

one or more features are time limited 

i tried to restart, stop reset service and remove everything and make new device and connection again

but still have same problem

i use free version and i have used before, some months ago and i had not any problem

how can i fix it

thanks in advance

 

 

 

Best answer by pshashipreetham

Hi @DSX , 

 

Since you are using a free version, this is a License Issue; once you restart the KepServerEx, within 2 hours you get his error, the only way to avoid is to buy the license or restart the KepServerEX every 2 hours

 

Thanks,

5 replies

V
24-Ruby III
VladimirN24-Ruby III
24-Ruby III
April 24, 2023

Articles:

    D
    DSX3-NewcomerAuthor
    3-Newcomer
    April 25, 2023

    thanks, but i have tried this before and doesn't work at all

      B
      BL_106634751-Visitor
      1-Visitor
      May 5, 2023

      We have the same issue. Have you resolved the problem? If yes, how?

      Thanks

       

        M
        MRohilla12-Amethyst
        12-Amethyst
        May 23, 2023

        Greetings,


        We are waiting for your response.

        Please share you direct dial no. so that we can connect with you and discuss this issue further. 

         

        Regrads,
        Mohit

        P
        18-Opal
        pshashipreetham18-OpalAnswer
        18-Opal
        May 29, 2023

        Hi @DSX , 

         

        Since you are using a free version, this is a License Issue; once you restart the KepServerEx, within 2 hours you get his error, the only way to avoid is to buy the license or restart the KepServerEX every 2 hours

         

        Thanks,

          M
          MRohilla12-Amethyst
          12-Amethyst
          June 12, 2023

          Greetings!

          Does this Post answers your question.  For the benefit of other Community Members who may have the same question, it would be great if you could designate it as the Accepted Solution.

          In the event that this response did not answer your question, please post your current status so that we can continue to support.

          Thanks for using the PTC Community!
           

          Regards,

          Mohit

          M
          MRohilla12-Amethyst
          12-Amethyst
          June 21, 2023

          Greetings!!

          Since your question has been answered I have marked the appropriate response as the solution to your post. If you disagree with my choice please let me know.


          Regards,
          Mohit

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