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IA_99504411-Visitor
1-Visitor
May 28, 2021
Question

Installation error mathcad prime 7. 0 - no logs

  • May 28, 2021
  • 1 reply
  • 3086 views

I can't to install mathcad. The installer always ask to see file log, but there is not a file log showing a problem. Can someone help me? 

1 reply

L
LucMeekes23-Emerald IV
23-Emerald IV
May 28, 2021

Check here, to see if there's a solution to your problem.

 

Success!
Luc

I
IA_99504411-VisitorAuthor
1-Visitor
May 28, 2021

Thank you for answer. But I already checked this link before. The problem is that the installation assistant don't show what is failing, it only show a message saying to see the installation log file. So I don't even what is the error in installation. Is there any way to solve it? 

L
LucMeekes23-Emerald IV
23-Emerald IV
May 28, 2021

Did you find that LOG file. I suspect it should be somewhere in:

C:\ProgramData\PTC\...

 

Note that the C:\ProgramData folder may not be shown on your system by default, but you should be able to navigate there by typing the path in Windows Explorer.

 

Success!
Luc

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