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Mathcad Express/Not receiving email with insatllation link.

RL_6993310
1-Newbie

Mathcad Express/Not receiving email with insatllation link.

Dear PTC Support:
I am requiring my university students to install the free academic version of PTC Mathcad Express. It is such a valuable tool to perform complex computations. I provided a link to your website, but they are having difficulty installing the software. See below comments:
“I have tried downloading Mathcad but I never received the link in my email. Has anyone else had trouble downloading?”
“I'm having the same issue.”
“I also tried emailing the address given on the website twice and have not gotten a reply yet. Robert do you have any suggestions?”
“I also am having the same issue. I've tried multiple email addresses and sending them an email like you did without a response from them.”
Do you have any suggestions to help students install the software?
Sincerely,
3 REPLIES 3

Hi @RL_6993310,

 

Kindly refer here for detailed information on where to download the academic version for Mathcad Prime

 

However, here is the direct link https://support.ptc.com/appserver/lm/mathcad/download/index.jsp

 

Thanks,

Vipul

 

 

VladimirN
24-Ruby II
(To:VipulT)

Hi @RL_6993310,

 

I am following up with the issue that you were facing. 

 

Are you still experiencing the issue or it has been resolved? 

 

Thanks,

Vipul

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