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Mathcad does not start

JS_9776649
4-Participant

Mathcad does not start

Mathcad does not start up. I have tried re-installing it without any luck. The start-up image shows for 1-2 seconds, then nothing happens
1 ACCEPTED SOLUTION

Accepted Solutions

Hi JS_9776649,

 

Follow the below steps 

  • Rename the file MathcadPrime.exe.Config to old_MathcadPrime.exe.Config  in the location "<C:\Program Data\PTC\Mathcad Prime>" 
  • Rename the folder PTC to old_PTC in the location " C:\Users\%username%\Appdata\Local" 
  • Clear temporary files on machine 

Then launch Mathcad Prime 6.0 using administration privilege's 

 

Thanks,

Vipul

View solution in original post

6 REPLIES 6

What version on Mathcad?

JS_9776649
4-Participant
(To:VladimirN)

Prime 6.0

And Windows OS?

JS_9776649
4-Participant
(To:VladimirN)

Windows 10 Pro 64 Bit

Hi JS_9776649,

 

Follow the below steps 

  • Rename the file MathcadPrime.exe.Config to old_MathcadPrime.exe.Config  in the location "<C:\Program Data\PTC\Mathcad Prime>" 
  • Rename the folder PTC to old_PTC in the location " C:\Users\%username%\Appdata\Local" 
  • Clear temporary files on machine 

Then launch Mathcad Prime 6.0 using administration privilege's 

 

Thanks,

Vipul

JS_9776649
4-Participant
(To:VipulT)

Wow that worked perfectly. Thank you very much. You save a lot of work for me on my Bachelor Thesis now. 

 

Thank you again!

 

Best regards

Jørgen

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