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DS_1002491213-Aquamarine
13-Aquamarine
November 1, 2021
Solved

Need support - lincese isn't working

  • November 1, 2021
  • 1 reply
  • 1213 views

Who do I call or where can I fill out a support ticket.  

Support documentation takes me to products I didn't buy.   

Best answer by VladimirN

"Case Logger": https://support.ptc.com/apps/case_logger_viewer/auth/ssl/log

Article - "How to Create a New Support Case and Track an Existing Case on PTC eSupport Portal": https://www.ptc.com/en/support/article/CS67798

1 reply

V
24-Ruby III
VladimirN24-Ruby IIIAnswer
24-Ruby III
November 1, 2021

"Case Logger": https://support.ptc.com/apps/case_logger_viewer/auth/ssl/log

Article - "How to Create a New Support Case and Track an Existing Case on PTC eSupport Portal": https://www.ptc.com/en/support/article/CS67798

D
DS_1002491213-AquamarineAuthor
13-Aquamarine
November 1, 2021

No support for MathCAD 15

 

Please provide support since I have paid for the license but cannot operate MathCAD 15

 

EDIT - okay, I've hacked my way into creating some type of ticket.    I hope this works - but have a feeling I'll get lost in the black hole of obfuscation. 

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