No valid license

[MA_12141767]

I have purchased the license and when I activate it it says invalid, license type: No License
 

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Translated the topic from Spanish to English using google translate

Subject - no licencia valida

Body - he comprado la licencia y al activarla me dice envalid, typo de licencia : No License

-By Community Moderation Team

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[VladimirN · Accepted solution]

Does MAC address match what is written in the license file? Article - "How to get MAC address/Host ID/CPU ID": https://www.ptc.com/en/support/article/CS63822