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HH_103571491-Visitor
1-Visitor
November 20, 2023
Solved

The account suddenly does not have permission to open a case for maintenance

  • November 20, 2023
  • 1 reply
  • 733 views

帳戶突然沒有權限可以開立案件維護，詢問管理者並沒有做任何調整

 

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The account suddenly does not have permission to open a case for maintenance. I asked the administrator but no adjustments were made.

Best answer by VladimirN

Article - "How to Create a New Support Case and Track an Existing Case on PTC eSupport Portal": https://www.ptc.com/en/support/article/CS67798

1 reply

V
24-Ruby III
VladimirN24-Ruby IIIAnswer
24-Ruby III
November 21, 2023

Article - "How to Create a New Support Case and Track an Existing Case on PTC eSupport Portal": https://www.ptc.com/en/support/article/CS67798

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