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1-Visitor
February 6, 2020
Question

How do I cancel a trial / downgrade from Prime to Elements?

  • February 6, 2020
  • 1 reply
  • 1581 views

I need to evaluate MathCAD in its Elements form, but the only way to load up the application is with a 30 day trial of Prime. How can I manually deactivate that Prime license? I tried accessing my online account, but - as a trial user - I can't access the License portion of my online account. 

1 reply

23-Emerald I
February 6, 2020

Rename or move the license file, that will force Prime into Express.  Or wait 30 days and the license will expire.

OZT1-VisitorAuthor
1-Visitor
February 6, 2020

Thanks - that worked!