cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

Community Tip - Did you get called away in the middle of writing a post? Don't worry you can find your unfinished post later in the Drafts section of your profile page. X

How do I cancel a trial / downgrade from Prime to Elements?

OZT
2-Explorer
2-Explorer

How do I cancel a trial / downgrade from Prime to Elements?

I need to evaluate MathCAD in its Elements form, but the only way to load up the application is with a 30 day trial of Prime. How can I manually deactivate that Prime license? I tried accessing my online account, but - as a trial user - I can't access the License portion of my online account. 

2 REPLIES 2
Fred_Kohlhepp
23-Emerald I
(To:OZT)

Rename or move the license file, that will force Prime into Express.  Or wait 30 days and the license will expire.

OZT
2-Explorer
2-Explorer
(To:Fred_Kohlhepp)

Thanks - that worked!

Announcements

Top Tags