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4-Participant
August 29, 2025
Question

MathCad crashing

  • August 29, 2025
  • 3 replies
  • 402 views

Thanks MathCad!  It happened once again.  Program crashes AFTER I saved the file and open up the file and it is completely blank.  I have complained about this for YEARS and nothing has been done and I know it happens to others.  I am looking for a new software option because I am TIRED of losing work.

3 replies

23-Emerald V
August 29, 2025

I can't remember Mathcad Prime crashing on me for several versions, nor do I recollect many instances of MP crashing being mentioned on the forum .... neither of these facts means very much, though, as I have a memory like a sieve with a broken mesh.

 

What version of Mathcad are you using?  Are there particular things you have noticed that you've written or done that occur before the crashes?  For example, math in text regions, or symbolic calculations? How much memory do you have on your PC, and how much memory do the crashing worksheets use (estimated)?

 

How large are the blank worksheets?  (perhaps they just appear blank but have content that's not showing)

 

When,, I said many reported crashes, I didn't mean none

 

Here's one (MP10), https://community.ptc.com/t5/Mathcad/MATHCAD-PRIME-10-constantly-crashing-all-of-a-sudden-today-when/m-p/1002763.  Is this applicable to what you're doing?

 

And here's another that appears to be memory related, https://community.ptc.com/t5/Mathcad/Mathcad-Prime-9-0-Crashes-for-large-array/m-p/922016

 

If you (or your organisation) are a Mathcad subscriber, you can report any issues to PTC.

 

Stuart

24-Ruby III
August 31, 2025

Hi,

where do you save the files?

Community Manager
September 30, 2025

Hi @ptc-6758562,

 

I wanted to see if you got the help you needed.

If so, please mark the appropriate reply as the Accepted Solution. It will help other members who may have the same question.
Of course, if you have more to share on your issue, please pursue the conversation. 

 

Thanks,
Anurag