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10-Marble
March 18, 2015
Question

Mathcad Prime 3.1, 4 and 5 Lack of features

  • March 18, 2015
  • 14 replies
  • 30209 views

‌Can someone at PTC explain to us why Mathsoft that had a revenue of only $20 million was able to deliver a Mathcad product that is superior in just about everway to Mathcad Prime 3.1? If you recall, before PTC purchased Mathsoft for $62 million (yes they got a bargain) we had a Mathcad version with scriptable objects, Mathcad web server, flexible plotting with grid lines and dual y, legends and so on, the choice of solvers in the solve blocks, a faster interface, less ugly solve blocks, and the ability to save in a MS Word format. Probably the only thing missing was the units in solve blocks and auto numbering of equations as is done in Maple. Now we are told that probably not even version 5 of Mathcad will not have all these misting features That we had ten years ago. According to what I read PTC has revenues of 1.5 Billion per year. So the real question that one has to ask is how can a company 75 times the size of the original Mathsoft be so incompetent? What did happen to the original 130 Mathsoft employees? How many in the Mathcad division now? And what in the hell are they doing with their time? In my view, the only way that PTC can reinvigorate Mathsoft is to excise it from the main company i.e. make it a wholly owned subsidiary of the parent. If you recall this is what Apple did with FileMaker and that software has become better and better with each version. At present Mathcad gets more buggy with each version. Management it would seam is more interested in themselves than the product. As with many large companies middle management gets paid very well for doing almost nothing. PTC GET YOUR ACT TOGETHER or users will be leaving in droves. In what universe does someone pay many thousands of dollars in maintenance for a software product that gets worse with ever new version? I believe PTC new marketing catchphrase is

"There's a sucker born every minute"

14 replies

1-Visitor
April 19, 2015

Just everything Mark said. Yeah. I've tried nearly every release of Prime, for about 30 minutes, and then back to 15.

I've led product development, including SW, decades. There are only two reasons PTC is where they are today with regards to Mathcad:

1. Total incompetence, which I doubt (no one could be this bad!)

2. Top down management decision on where to put resources. We are all paying our maintenance fees, so the cash flow is there. No real competition - so ....

In terms of competition - I'm doing more an more with Matlab. But I greatly prefer the Mathcad symbolic interface. As a technical manager and not an individual contributor, my need to perform analysis or simulation are infrequent (but not nonexistent), and the Mathcad interface is much easier to pick back up w/o having to remember a lot of special syntax and such.

What we need is some true competition in this space - things would change if that were to happen. Matchad would pony up or die. But for now they are just doing the "chaching!" while keeping the hook baited with promises.

Jim

13-Aquamarine
April 19, 2015

Hi Mark,

Like you, I've wondered what PTC thinks they are doing with Mathcad. I've read many of the posts on this forum and have talked to a few folks from PTC. My opinion is:

  • PTC has a vision for Mathcad that doesn't square with what much of their user community wants. They are going that direction whether this community likes it or not.
  • If they cared what we wanted, they would have acted by now. We can complain if it makes us feel better, but it won't matter.
  • They know they don't have any real competition. There are lots of good number crunching programs, but the user interfaces are usually deal breakers. Among users like us, they have a monopoly and they are acting like it.
  • The fact that we are still here on this forum and complaining means we haven't dumped Mathcad and PTC knows this. When we all bail in favor of Maple, Mathematica or whatever and their sales tank, then they will care. For now, my guess is that their Mathcad revenue is still OK.
  • Quit thinking Prime is going to be as good as M15 any time soon. It's not and PTC isn't going to change that. When they have real competition, then they will start fixing Prime, but not before.

I hope this isn't too cynical. My guess is that PTC thinks they can make money from Prime as they envision it. I think they figure they will lose some customers who prefer M15, but that will be an acceptable loss. They are just making a business decision. It's not personal.

24-Ruby IV
April 20, 2015

Mark French wrote:

  • they don't have any real competition..

There is a real competition:

http://www.smath.info

19-Tanzanite
April 20, 2015

It's missing too many features.

1-Visitor
May 1, 2015

We just have to face it. MathCAD Prime is not fit for purpose. Support for v15 is minimal and, like a lot of other people, I cannot see any justification for trying to migrate to Prime. I don't want a Microsoft Word Look alike that does some basic mathematics. All the new interface is just aimed at management to the detriment of people wanting to do real maths.

I don't want to have to add titles etc. to graphs by adding text boxes. This is so retrograde.

A conversation with a support engineer in Europe was revealing. He expressed surprise that I was still using v15 with Win 7 as it "didn't work that well with it". That was the gist of his comment.

I need to plan an exit route

23-Emerald V
May 1, 2015

RobSeager wrote:

We just have to face it. MathCAD Prime is not fit for purpose.

I'm well aware of the limitations of Prime (even compared to M11 and M15, let alone the competition), but "fitness for purpose" rather depends upon what you want to use it for. Prime 3.1 (from my brief play with the trial version) is capable of doing a lot of useful things and has at least got rid of the static type checking limitations that prevented many of my M11 worksheets from running in M12..M15. There are even one or two features of Prime that I quite like (eg, matrix entry and the control-J symbolic keyword) and even an old Mathcad dog such as me managed to get to grips with most of the new or different HMI key combinations ... although, I'd rather you didn't tell anybody I said that, as I don't want to lose my Mathcad street-cred.

A conversation with a support engineer in Europe was revealing. He expressed surprise that I was still using v15 with Win 7 as it "didn't work that well with it". That was the gist of his comment.

I'd be interested to know what he meant, as I don't recall having any particular problems running M15 on my Windows 7 Ultimate PC.

I don't want to have to add titles etc. to graphs by adding text boxes. This is so retrograde.

Couldn't agree more. And as for having to save arrays to load them into image 'components' rather than just type the array name in as an argument ... well, I can only somebody has a passion for making life difficult, like a Company Sergeant Major with a fondness for whitewashing newly painted walls.

I don't want a Microsoft Word Look alike that does some basic mathematics.

I agree with the basic mathematics bit, but I wouldn't mind if PTC had used some of their documentation expertise to introduce a few MS-Word-like features into Prime, such as basic drawing tools, global paragraph, figure and equation numbering, multiple column text, rtf or html strings, etc.

Support for v15 is minimal and, like a lot of other people, I cannot see any justification for trying to migrate to Prime.

...

I need to plan an exit route

Aye,. there's the rub. For in that dearth of capability what future may come, when users have shuffled off this Mathcad coil, should give PTC pause.

Stuart

See PTC Mathcad Hacks – Shortcuts that will make your life easier: Part II | Product Lifecycle Report for a reference to control-J (if you haven't already found it).

1-Visitor
May 1, 2015

StuartBruff wrote:

I'm well aware of the limitations of Prime (even compared to M11 and M15, let alone the competition), but "fitness for purpose" rather depends upon what you want to use it for.

I don't think any of my colleagues has hit the limitations of Mathcad Prime, and complain as much as I do. For most of them, I believe even Prime is a perfectly suitable package. Of course, there are a few annoying things (graphics !!!), and a couple of them mumble a bit because they are used to M15 interface. But overall, the majority seems pretty happy, and it is definitely a huge improvement compared to previous tool (Excel !).

1-Visitor
February 4, 2016

I have been a MathCAD user since Mathsoft-MathCAD 3.0.
The frst thing I did after successfully installing newly purchased MathCAD 15 M030 and Prime 3.0 was to
symbolically evaluate a large equation that I had trouble processing in MathCAD 14.
Prime 3.0 failed to process the equation and MathCAD 15 successfully processed the equation.

I can now add to this that, Prime 3.1 failed to process the equation.

When the world was more capitalist, we had inspired-innovators with reputations instead of credentials; the result was exceptionalism.

As the world became more socialist, we accumulated more entitled-experts sitting on their credentials; the result was mediocracy.

When the entitlement of credentials becomes more important than the reputation of exceptionalism, mediocracy results.

10-Marble
February 5, 2016

Hello Errol,

stop wasting time on prime - it`s not worth the effort.

PTC will not longer support MC15 - Prime is crap - we have a lot of  licenses and we put the work in leaving mathcad.

There seems to be no other way.

Regards

Klaus

1-Visitor
September 22, 2016

Thanks Mark.  It seems that there is just no alternative solution for the features of Mathcad that I both need and like.  Once again, I have just the paid the yearly v15 extortion fee.  I at least need for it to continue to work properly since they continue to break as many features as they fix in each release in order to keep us all mainlining. But I feel the need to continue to be very clear that I am not a happy camper.  Shoot me, I'm insane.