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BH_106328423-Newcomer
3-Newcomer
September 26, 2023
Question

Mathcad Prime 7.0.0 Unknown error: MuPAD_unresponsive

  • September 26, 2023
  • 3 replies
  • 1426 views

Hello I am trying to use Mathcad Prime 7.0.0 to solve equations, but no matter the equation, i have tried many, it always gives me Mupad_Unresponsive. Below is a simple example of the problem i have been encountering.

 

Screenshot_29.png

P.S. I have tried uninstalling license, both in appdata and user, reinstalling mathcad, still doesn't work.

Screenshot_30.png

 

 

 

 

3 replies

V
24-Ruby III
VladimirN24-Ruby III
24-Ruby III
September 26, 2023

"Unknown error: MuPAD_unresponsive": https://community.ptc.com/t5/Mathcad/Unknown-error-MuPAD-unresponsive/td-p/725261

B
BH_106328423-NewcomerAuthor
3-Newcomer
September 26, 2023

Yes, this is indeed the same problem, although i'm not seeing any solutions on the problem. The "solution" the reply gives is to delete symbolic evaluations, although symbolic evaluations is what we use to solve in Mathcad, and as such is not a "solution" but a removal of an entire system i cannot use. I am looking for an answer that can let me use symbolic evaluations.

BH_10632842_0-1695737682955.png

^I need to be able to use this

ttokoro
21-Topaz I
ttokoro21-Topaz I
21-Topaz I
September 27, 2023

image.png

t.t.
L
LucMeekes23-Emerald IV
23-Emerald IV
September 27, 2023

You are not supposed to get an error message involving/mentioning MuPad, since that symbolic engine was removed from Prime after Prime 6. Yours is Prime 7...

You should open a support case with PTC to have them help you remedy the situation.

 

Success!
Luc

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