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1-Visitor
September 24, 2020
Question

Need activation code

  • September 24, 2020
  • 1 reply
  • 5894 views
Mathcad 12, Product Code: JG120411KU0993 HHSN HMJB Installed on new computer but need activation code to run. Installed on ASUS Laptop with windows Home OS. Purchased in 2012, believe was the date. Need to get product activated, Jim English

    1 reply

    23-Emerald IV
    September 24, 2020

    For that I suppose you need the Mathcad activation server tot run. That was a MathSoft server. After the acquisition by PTC that server was stopped some 5 years ago...

    I'm afraid you have bad luck.

    What remains is that you can contact PTC support. Maybe they can help you.

     

    Success!
    Luc

    1-Visitor
    September 25, 2020

    I ran into the activation problem a few years back when my computer died and I bought a new computer.

    I installed mathcad 14 on the new machine, then copied the mathcad 14 file folder from the old hard drive to the new hard drive to overwrite the installed copy, then I had to change the hard drive volume ID to the volume ID of the older drive.  Mathcad just came up activated after that and I've had no problems.

    23-Emerald IV
    September 25, 2020

    Yes, a few years back the Mathcad Activation server from Mathsoft still ran.

    A few years back it was stopped by PTC. Question is how much difference there is between a few years back and a few years back.

     

    Then, if I'm right, Mathcad 14 was developed under PTC, Mathcad 12 is pure MathSoft (and one of the worst Mathcad releases ever).

     

    Did/does you Mathcad 14 use FlexLM or C-Dilla for licensing?

    C-Dilla does NOT run on a 64-bit OS, which the OP's new computer most probably uses.

     

    Luc