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J
JE_96443041-Visitor
1-Visitor
September 24, 2020
Question

Need activation code

  • September 24, 2020
  • 1 reply
  • 5894 views
Mathcad 12, Product Code: JG120411KU0993 HHSN HMJB Installed on new computer but need activation code to run. Installed on ASUS Laptop with windows Home OS. Purchased in 2012, believe was the date. Need to get product activated, Jim English

    1 reply

    L
    LucMeekes23-Emerald IV
    23-Emerald IV
    September 24, 2020

    For that I suppose you need the Mathcad activation server tot run. That was a MathSoft server. After the acquisition by PTC that server was stopped some 5 years ago...

    I'm afraid you have bad luck.

    What remains is that you can contact PTC support. Maybe they can help you.

     

    Success!
    Luc

    J
    JK_96252751-Visitor
    1-Visitor
    September 25, 2020

    I ran into the activation problem a few years back when my computer died and I bought a new computer.

    I installed mathcad 14 on the new machine, then copied the mathcad 14 file folder from the old hard drive to the new hard drive to overwrite the installed copy, then I had to change the hard drive volume ID to the volume ID of the older drive.  Mathcad just came up activated after that and I've had no problems.

    J
    JK_96252751-Visitor
    1-Visitor
    September 25, 2020

    The receipt in the box says that it was purchased 8/2/2010, so it's the FlexLM version and is tied to the hard drive Volumd ID.  I have 3 other versions of Mathcad (Mathcad for DOS 1986, Mathcad 2001, and Mathcad 12), but none of them are installed on any machine, the DOS version and the 2001 versions only need the 16 digit code from the CD.  Mathcad 12 needs the code from the CD and then there's the activation from a Mathsoft server, which is longer supported since PTC bought them.

    Believe it or not, I still use the keyboard shortcuts from the DOS version for everything.  It's much faster than the drop down menus.

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