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1-Visitor
September 24, 2020
Question

Need activation code

  • September 24, 2020
  • 1 reply
  • 5894 views
Mathcad 12, Product Code: JG120411KU0993 HHSN HMJB Installed on new computer but need activation code to run. Installed on ASUS Laptop with windows Home OS. Purchased in 2012, believe was the date. Need to get product activated, Jim English

    1 reply

    23-Emerald IV
    September 24, 2020

    For that I suppose you need the Mathcad activation server tot run. That was a MathSoft server. After the acquisition by PTC that server was stopped some 5 years ago...

    I'm afraid you have bad luck.

    What remains is that you can contact PTC support. Maybe they can help you.

     

    Success!
    Luc

    1-Visitor
    September 25, 2020

    I ran into the activation problem a few years back when my computer died and I bought a new computer.

    I installed mathcad 14 on the new machine, then copied the mathcad 14 file folder from the old hard drive to the new hard drive to overwrite the installed copy, then I had to change the hard drive volume ID to the volume ID of the older drive.  Mathcad just came up activated after that and I've had no problems.

    19-Tanzanite
    September 26, 2020

    Is Mathcad 11 still available to download, install, and activate?
    Is Mathcad 11 still accessible to current users (2020)? 
    Or is it the luck of those who had Mathcad 11 already installed a long time ago?