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ptc-49302171-Visitor
1-Visitor
January 23, 2013
Question

mathcad 14 - worksheets appear blank

  • January 23, 2013
  • 2 replies
  • 4309 views

Hi. I have just installed Matchcad 14 (and since repaired, uninstalled and reinstalled) along with some ready made work sheets provided by the OU. When I open a work sheet it appears blank, however as I scroll I can see flashes of the images that should be on screen - most strange!

Has anyone seen this before? Any idea what I can do?

This problem has left the uni helpdesk scratching their heads.

2 replies

W
Werner_E25-Diamond I
25-Diamond I
January 23, 2013

Chrissy Mitchell schrieb:

Hi. I have just installed Matchcad 14 (and since repaired, uninstalled and reinstalled) along with some ready made work sheets provided by the OU. When I open a work sheet it appears blank, however as I scroll I can see flashes of the images that should be on screen - most strange!

Has anyone seen this before? Any idea what I can do?

This problem has left the uni helpdesk scratching their heads.

Cannot remember that I ever heard of that kind of error.

Maybe it helps to privde more information:

Wich maintainance version of Mathcad do you use? (M035 was the lasted)

Which OS (version, 32/64bit)? Which colordepth?

Does the error affect every worksheet you open or only some specific (which, what do they contain)?

What happens if you create a worksheet yourself from scratch?

I have no particular idea, just poking around.

P
ptc-49302171-VisitorAuthor
1-Visitor
January 23, 2013

Hi,

I have M020 installed, maybe worth looking for the later one?

OS is windows 7, 64 bit. Colourdepth? I'm not sure what that is, sorry. The desktop theme is set to "basic" following advice on an FAQ,

It effects every worksheet, and also when I start a new worksheet, I can't see anything I type.

Thanks.

E
ELSID1-Visitor
1-Visitor
January 23, 2013

M035 has a HUGE memory bug. You have to shut it down via the taskbar. M030 was more stable and, at a previous employer, I ran it on a Windows 7 64 bit machine. Before you go around buying maintenace agreements, etc, make sure you have the required software installed on your computer. Search the forum for the requirements. Try installing both dotnetfx and msxml from the PreReq installation folder as they are not preloaded in Windows 7.

V
24-Ruby III
VladimirN24-Ruby III
24-Ruby III
January 27, 2013

Chrissy Mitchell wrote:

...When I open a work sheet it appears blank, however as I scroll I can see flashes of the images that should be on screen - most strange!...

Can you upload your worksheet? I would like to test it on Windows 7 x64 (but on Mathcad 15 F000).

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