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K
KG_9610-Marble
10-Marble
July 17, 2024
Question

DPM Production Dashboard

  • July 17, 2024
  • 1 reply
  • 2783 views

I have configured DPM equipment. using  https://www.ptc.com/en/support/article/CS371476   this link

But I cannot select the WorkCentre showing some error. Kindly check attached  image.

I have also checked 

https://support.ptc.com/help/digital_performance_management/r9.5/en/index.html#page/dpm/digital_performance_management/production_dashboard/production_blocks.html#

 

Please guide

1 reply

A
akharma10-Marble
10-Marble
July 17, 2024

Do you have the DPM Permissions module installed? If so, there is a final step that must be done after importing your assets. The Enterprise Network in composer must have a certain visibility permission added. The network will have the name of the enterprise you loaded and it needs to have visibility permissions for PTCDTS.Base.Permissions.Default_OR added.

If you don't have that module installed, could you provide Script Logs?

K
KG_9610-MarbleAuthor
10-Marble
July 18, 2024

Thanks For the replay...

     I have not installed DPM Permissions module. How to install it ? Can you have any document? 

If yes please share with me. I will install it.

Also Please check attached Script Log, Error log and application log for your reference.

A
akharma10-Marble
10-Marble
July 24, 2024

If you click on releases on the middle right of the page, you'll be directed to all the versions. Make sure you grab the one specific to your version of DPM.

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