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mikefinch871-Visitor
1-Visitor
January 24, 2020
Solved

Manufacturing App Download Site

  • January 24, 2020
  • 1 reply
  • 1398 views

Following the instructions here: it says the manufacturing app and service app downloads should be at:

To locate the download, go to the PTC Software Downloads page and expand the following folders: ThingWorx Platform > Release 8.5 > ThingWorx Manufacturing Apps Extension or ThingWorx Service Apps Extension > Most Recent Datecode.

However I do not see them:

 

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I can find the Service Apps here: PTC Smart Connected Applications > Release 8.5, but no manufacturing apps.

 

This post indicates it might be a licencing error.  Please let me know what I need to do to resolve.

 

 

Best answer by slangley

Hi @mikefinch87.

 

I checked the entitlements for your company but did not find one for Manufacturing Apps.  If you have a Service Contract number, I can try to do further research.  Otherwise, you will need to contact your PTC Sales Rep for assistance.

 

Regards.

 

--Sharon

1 reply

S
slangleyCommunity ManagerAnswer
Community Manager
January 24, 2020

Hi @mikefinch87.

 

I checked the entitlements for your company but did not find one for Manufacturing Apps.  If you have a Service Contract number, I can try to do further research.  Otherwise, you will need to contact your PTC Sales Rep for assistance.

 

Regards.

 

--Sharon

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