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19-Tanzanite
March 19, 2019
Solved

Thingworx Industrial Connectivity Administrator Password Reset

  • March 19, 2019
  • 2 replies
  • 2594 views

Hello all,

 

We have installed Thingworx Industrial Connectivity in our PC. We forgot Administrator password, is there any way to reset it.

 

Thanks in advance.

 

Regards,

VR

Best answer by KCorrigan

Hello Velkumar, 

 

Please see the following KCS article:

https://www.ptc.com/en/support/article?n=CS294705

 

Best Regards,

KC

2 replies

Community Manager
March 19, 2019

Hi @Velkumar.

 

Are you referring to the ThingWorx Administrator password or an Administrator account in Industrial Connectivity?  Which versions of ThingWorx and ThingWorx Industrial Connectivity are you running?

 

Regards.

 

--Sharon

Velkumar19-TanzaniteAuthor
19-Tanzanite
March 20, 2019

Hi @slangley ,

 

I'm referring to Administrator account in Industrial Connectivity.

 

We are using Thingworx Industrial Connectivity 8.3.65

 

Regards,

VR

KCorrigan14-AlexandriteAnswer
14-Alexandrite
March 25, 2019

Hello Velkumar, 

 

Please see the following KCS article:

https://www.ptc.com/en/support/article?n=CS294705

 

Best Regards,

KC