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Thingworx extension import denied

Graig_Kubista
5-Regular Member

Thingworx extension import denied

Hi,

 

I tried importing mail extension but the policy keeps blocking the importer. The platform setting file seems to have no issue and I have restarted tomcat but the error is still there. Please provide a solution for this.


Many Thanks

 

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1 ACCEPTED SOLUTION

Accepted Solutions

Hello @Graig_Kubista,

 

After a quick review of what you posted. I believe your plaform-settings.json file is improperly formatted. I believe that a comma is missing before the "ExtensionPackageImportPolicy"

 

You can use a web site like https://jsonformatter.org/  (there are many) to validate the syntax of the file.

 

Hope that helps

Pehowe

View solution in original post

2 REPLIES 2

Hello @Graig_Kubista,

 

After a quick review of what you posted. I believe your plaform-settings.json file is improperly formatted. I believe that a comma is missing before the "ExtensionPackageImportPolicy"

 

You can use a web site like https://jsonformatter.org/  (there are many) to validate the syntax of the file.

 

Hope that helps

Pehowe

Graig_Kubista
5-Regular Member
(To:PEHOWE)

Hi PEHOWE,

 

Yes I changed the formatting for the platform setting json file and there was another issue.

 

The platform setting file was placed in the wrong folder which was C:\ThingworxPlatform but it was supposed to be in the path C:\Thingworx\ThingworxFoundation\ThingworxPlatform. 

 

All issues have been fixed now. Thank you!

 

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