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1-Visitor
October 21, 2019
Solved

Unable to save edits for asset General Information

  • October 21, 2019
  • 1 reply
  • 1266 views

I created a Thing Template with a base template of PTC.ISA95.PhysicalAssetBaseThingTemplate.

 

I created a Thing through the Configuration and Setup mashup. I saved and then went back to add a picture. I am unable to save any edits to the General Information section.

 

I can click on the save button but no confirmation message appears. If I navigate away the changes have also not been saved when I go back to General Information.

 

Is there a service or anything I need to validate in order to save?

Best answer by AndreaSteyn

I found my problem.  I accidentally allocated a Localized Token to my Equipment Type in the Configuration to point to a Asset as predefined in the Application.

 

I removed the Localized token which resolved my issue.

1 reply

AndreaSteyn1-VisitorAuthorAnswer
1-Visitor
October 21, 2019

I found my problem.  I accidentally allocated a Localized Token to my Equipment Type in the Configuration to point to a Asset as predefined in the Application.

 

I removed the Localized token which resolved my issue.