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property quality: unknown in Industrial Connections

Barton
6-Contributor

property quality: unknown in Industrial Connections

Hi,

I connected Industrial Connections with OPC Aggregator.

could discover the tags, and the Properties is unknown

2 REPLIES 2
c_lowy
16-Pearl
(To:Barton)

Hi @Barton,

 

Are your Industrial Connection and Remote Thing displayed as connected ? (green logo next to their names) ?

 

Is the User associated with the Application Key you are using to connect to OPC Aggregator an Administrator ? If not, please try to add this User to the Administrators UserGroup to see if it makes a difference. If it does you can then remove Administrators UserGroup but will need to add the permissions detailed in the following article : How to configure permission for KEPServerEX/ThingWorx Industrial Connectivity when using a non-Administrator Application Key on ThingWorx Platform.

slangley
23-Emerald II
(To:Barton)

Hi @Barton.

 

If the previous response allowed you to find a solution, please mark it as the Accepted Solution for the benefit of others in the community.

 

Regards.

 

--Sharon

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