Creo elements direct, problems with graphics driver

Forum|Forum|7 years ago
June 5, 2018
3 replies
4994 views

I use Creo Elements Direct 3D-access V18.1 on my notebook Acer spin 7
Processor: Intel® Core™ i7-7Y75 with integrated Intel® HD Graphics 615
Everything worked fine.
Then came the Windows update to 1803.
Windows update installed the graphics driver V23.20.16.4901.
Creo Elements worked, but I had permanent bluescreens due to memory corruption by the graphics driver.
Acer support recommended that I install the latest driver version 24.20.100.6025, which I did.
Since then the notebook runs stable, but Creo elements doesn't work anymore.
Error messages:
First: 'vport 1' frozen due to graphics error!
Then: Action failed, create_vp/Signal/sigsegv
Reinstallation did not help
request for help

Translated with www.DeepL.com/Translator

C

chfi

7-Bedrock

I have the same error message with CreoElementsDirectModeling 19.0 M060.

V

VladimirN

24-Ruby III

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