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BenPerry15-Moonstone
15-Moonstone
July 6, 2017
Question

Unable to Find some Jive Postings in Lithium System

  • July 6, 2017
  • 3 replies
  • 4243 views

I'm unable to find some postings that were done in Jive in late June.  There is an example below in the screenshot.

 

Similarily, it is difficult to find old topics in the new Lithium site.  I have email notifications from Jive.  And I guess I can't click the hyperlinks anymore.  There is no appropriate redirection.  Instead I try to copy the topic name and search for it in Lithium.  That is what I tried for "Workflow Task Form Template", but was unable to find that topic.

 

Also in the 2nd screenshot, you can notice an extra "Did you mean: "Outflow Task Form Template"" in the far top right corner.

 

email notification of the topic in Jiveemail notification of the topic in Jiveunable to find the topic in Lithiumunable to find the topic in Lithium

3 replies

S
23-Emerald III
StephenW23-Emerald III
23-Emerald III
July 6, 2017

We lost about a week.

https://community.ptc.com/t5/Welcome-How-To-s/lost-message-in-migration/m-p/475237#M36

Hopefully Toby will be able to recover some

 

T
23-Emerald IV
TomU23-Emerald IV
23-Emerald IV
July 6, 2017

@BenPerry, all links from old emails should still work, as long as no one deleted the post since the email was sent.  I just tried links in emails from 2013 and they still work fine.  If you find a problem, then there was probably a migration issue that needs to be resolved.  Please forward the message to @Tmetcalf so he can troubleshoot.

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BenPerry15-MoonstoneAuthor
15-Moonstone
July 6, 2017

Thanks @StephenW and @TomU.  I guess I was just a little late to the party.  My summer vacation corresponded with the Lithium go-live.  I just tried an old link from April 2017 and it worked.  Probably the links that are not working for me are attributalbe to the gap in migration.

 

Are you guys getting that artifact in the top right corner of the screen when doing a search, like I showed in my screenshot?

T
23-Emerald IV
TomU23-Emerald IV
23-Emerald IV
July 6, 2017

 

Are you guys getting that artifact in the top right corner of the screen when doing a search, like I showed in my screenshot?

I am not.  I just checked Chrome and IE 11.  What browser are you using?

B
BenPerry15-MoonstoneAuthor
15-Moonstone
July 6, 2017

I'm using latest Chrome.  Version 59.

 

It's not reproducible for "Workflow Task Form Template" anymore.  Maybe workflow has been added to the dictionary now.  But if I spell reproducible wrong, it is reproducible.  Smiley Happy

 

2017-07-06_9-21-42.jpg

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