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BK_101634854-Participant
4-Participant
May 23, 2023
Question

(-9) Invalid Host

  • May 23, 2023
  • 1 reply
  • 5318 views

Hello can somebody help me with this problem I have to finish my project but i cant due to this Warning. It is a "License Warning" and it says: "Requesting CREOPMA_SchoolSTD6... -(9) Invalid host. Run ptcstatus.bat for server status".

 

I get this warning everytime when I open Creo please help!!!

 

 

 

1 reply

M
MartinHanak24-Ruby III
24-Ruby III
May 23, 2023

Hi,

this message tells you that Creo cannot find network card mentioned in license file.

1.]

License file is located in hidden C:\ProgramData\PTC\Licensing directory.

You can open license file in Notepad and locate PTC_HOSTID= text. Equal sign is followed by MAC address of network card.

2.]

You can open Command prompt window and launch ipconfig /all command in it. Command output contains list of all network cards installed in your computer.

3.]

MAC address mentioned in license file must exist in ipconfig /all command output.

 

B
BK_101634854-ParticipantAuthor
4-Participant
May 23, 2023

Thank you so much for your reply. The MAC address does exist in ipconfig/all.  Does different Networks have different MAC addresses, because this warning occurs everytime when I am using Creo not at home. I sometimes have to work on my project at school or at a coffee shop so do I have to change the MAC address from the located Network in PTC_HOSTID= ?

 

Again thanks for your reply and help

M
MartinHanak24-Ruby III
24-Ruby III
May 24, 2023

Hi,

1.]

Each network card is assigned a unique MAC address.

2.]

Usually notebook has two network cards - Ethernet (LAN cable) and WiFi

3.]

In Windows, MAC address of WiFi can be randomized - this means Windows generates random WiFi MAC address and use it instead of WiFi physical address.

 

To continue discussion I need to get:

a.]

PTC_HOSTID=xx-xx-xx-xx-xx-xx from your license file

b.]

output of ipconfig /all command

Open Command prompt window and launch ipconfig /all > ip.txt command. This command creates ip.txt file. Please upload it.

 

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