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BK_101634854-Participant
4-Participant
May 23, 2023
Question

(-9) Invalid Host

  • May 23, 2023
  • 1 reply
  • 5318 views

Hello can somebody help me with this problem I have to finish my project but i cant due to this Warning. It is a "License Warning" and it says: "Requesting CREOPMA_SchoolSTD6... -(9) Invalid host. Run ptcstatus.bat for server status".

 

I get this warning everytime when I open Creo please help!!!

 

 

 

1 reply

M
MartinHanak24-Ruby III
24-Ruby III
May 23, 2023

Hi,

this message tells you that Creo cannot find network card mentioned in license file.

1.]

License file is located in hidden C:\ProgramData\PTC\Licensing directory.

You can open license file in Notepad and locate PTC_HOSTID= text. Equal sign is followed by MAC address of network card.

2.]

You can open Command prompt window and launch ipconfig /all command in it. Command output contains list of all network cards installed in your computer.

3.]

MAC address mentioned in license file must exist in ipconfig /all command output.

 

B
BK_101634854-ParticipantAuthor
4-Participant
May 23, 2023

Thank you so much for your reply. The MAC address does exist in ipconfig/all.  Does different Networks have different MAC addresses, because this warning occurs everytime when I am using Creo not at home. I sometimes have to work on my project at school or at a coffee shop so do I have to change the MAC address from the located Network in PTC_HOSTID= ?

 

Again thanks for your reply and help

M
MartinHanak24-Ruby III
24-Ruby III
May 24, 2023
@BK_10163485 wrote:

Screenshot (39).png

 

 

 

 

Hi again, I attached ip.txt and licence fill down below. Thanks for helping me

Hi,

right now, ip.txt contains DE-5C-F3-92-A3-DA on following line:

Physische Adresse . . . . . . . . : DE-5C-F3-92-A3-DA

This MAC address is assigned to Intel(R) Wi-Fi 6 AX201 160MHz WiFi network card.

Network connection has assigned Drahtlos-LAN-Adapter WLAN name.

No Ethernet network card is mentioned in ip.txt. Probably your notebook does not have RJ-45 connector.

 

So you are at home and Creo works well.

 

Task no.1

Check randomization of MAC address of WiFi network card.

https://community.ptc.com/t5/PTC-Education-Forum/Licence-request-failed-for-feature-error-9-Invalid-host/m-p/782501#M12664

 

Task no.2

If randomization is ON then turn it OFF and generate another ip.txt file to know what MAC address is assigned to WiFi card.

 

Task no.3

You can also generate another ip.txt file at school or coffee shop and check what MAC address is assigned to WiFi card.

 

In all above mentioned situations MAC address must be the same.

 

 

 

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