CREO Parametic wont start

[PR_9777427]

After starting the Programm i am getting the "License request failed for feature" Error. Wfter pressing OK to close the ERROR i get the notifivation that AFX wasn't able to load and after that IFX is not able to load. After pressing OK on all those 3 ERROR Messages the Programm closes.
I followed all the steps for the installation with the license code: BK700908EDSTUDENTEDUNI

Is there a solution for my problem so that i can use the programm how it should work? 

[MartinHanak]

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@PR_9777427 wrote:

After starting the Programm i am getting the "License request failed for feature" Error. Wfter pressing OK to close the ERROR i get the notifivation that AFX wasn't able to load and after that IFX is not able to load. After pressing OK on all those 3 ERROR Messages the Programm closes.
I followed all the steps for the installation with the license code: BK700908EDSTUDENTEDUNI

Is there a solution for my problem so that i can use the programm how it should work? 

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Hi,

if you upload your license file and parametric.psf file, I can probably help you.

[PR_9777427]

Where can i find the licence file? If it is the file i got via mail, i cant upload that file. 

I can not upload the parametic.pfs file here, It tells me that .psf is not supportet and that the file type is not supportet tp upload.

[MartinHanak]

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@PR_9777427 wrote:

Where can i find the licence file? If it is the file i got via mail, i cant upload that file. 

I can not upload the parametic.pfs file here, It tells me that .psf is not supportet and that the file type is not supportet tp upload.

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Hi,

if you can upload any file format, please put it into zip file and upload zip file.

License file is saved into C:\ProgramData\PTC\Licensing directory and sent via email.

[PR_9777427]

i hope this works now to upload

[MartinHanak]

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@PR_9777427 wrote:

i hope this works now to upload

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Hi,

• create C:\PTC_license_file directory
• save sw_license_email_5092906.dat into C:\PTC_license_file directory
• replace original parametric.psf with modified one (see my uploaded zip file)

[PR_9777427]

Thank you very much