Can't get license.

[hlingafelter]

I installed M110 onto my computer, and it gave me a warning that i didn"t have the necessary licensing. I had a previous version of Creo which I completely reinstalled and then re-downloaded the new version, which fixed nothing. Help!

[AmitDeshpande]

Hi Henry,

Are there any error messages that you receive after you launch M110?

Thanks,

Amit

[MartinHanak]

Hi,

what license did you used previously ?

• commercial ?
• academic ?
• student ?

MH

[hlingafelter]

‌student

[MartinHanak]

Hi,

enter Product Code into orange field.

K-12 students can use Product code BE400407EDSTUDENTEDK12

University students can use Product code BK400407EDSTUDENTUNICL

MH

[MartinHanak]

Hi,

look into C:\ProgramData\PTC\Licensing directory. You can find there license file. If you have valid license file you can drag and drop it into red field (see picture in previous reply).

MH

[Jonathon]

My computer shows that license already in that field, but it still says "license request failed for feature." It will run simulate but not parametric.

[MartinHanak]

Hi,

please upload parametric.psf file from your Creo installation. I can check its contents.

[MartinHanak]

test

[VladimirN]

Please submit your request in "Academic Support Request" form: Academic Case Logger