Creo 4.0 University Student Edition Premium installation failure

Forum|Forum|8 years ago
January 11, 2018
3 replies
4388 views

I bought a license for this version of Creo 4.0 since my study program does not cover Creo. I want to install the license file associated with this version NOT the free university version since I need simulator as well. I tried contacting customer service and they were Zero help mostly due to the language barrier. When I do a fresh installation, it does not find my order number or the product code I have. Please help me find a PDF to install properly or solving my issue would be great!

Creo Student Edition

M

MartinHanak

24-Ruby III

Hi,

email you request to academicsupport@ptc.com
-OR-
enter your request on http://support.ptc.com/appserver/support/academic_case_logger/academic_case_logger.jsp

Warning: Do not expect immediate response ...

Another tip: Contact store where you bought the software.

P

purduepaul78

Author

1-Visitor

Still no help.....

V

VladimirN

24-Ruby III

Please find in attachment a PDF guide to install Creo 4.0 Student Edition.

1_install_creo4_unistudent_standard.pdf

P

purduepaul78

Author

1-Visitor

As someone fairly intelligent, yes I already read the guide, the process fails after the creating the login screen or right after I login.....still no email of someone competent and a representative of the company with a good grasp of the English language.

P

purduepaul78

Author

1-Visitor

Again still waiting...PTC Technical Support is the worst by far of all the major CAD programs......Help me please!